Accessibility statement

What we have done

• Body text is 17px minimum, because people read this outdoors in bright sun and plenty of our visitors are over sixty.
• Text and background colours are checked for contrast, and status labels never rely on colour alone: "Open" and "Closed" are words, not just a green or grey box.
• The site works with a keyboard. Focus outlines are visible and deliberately gold rather than removed.
• There is a skip link to the directory as the first thing a screen reader meets.
• Headings run in order, and buttons are buttons rather than styled divs.
• The photograph gallery stops moving by itself for anyone whose device asks for reduced motion, and it can be paused and stepped through manually.
• Every meaningful image carries alt text.
• Telephone numbers are real dialling links, so one tap calls the business.

What is not right yet

We would rather list these than let you find them.

• The floor plans are visual. They are drawings, and a screen reader cannot convey a map. Every business on them also appears in the directory list above, with its unit number, level and a written description of where it sits, so the same information is available in text. It is not an equal experience.
• Some business logos contain text as part of the image. Those logos belong to the businesses and we cannot redraw them, so that text is not selectable or resizable. The business name is always given as real text alongside.
• Opening hours are missing for a small number of businesses. Where we have not confirmed them the site says "not confirmed" rather than guessing, which is honest but not helpful. We are still collecting them.
• The site is in English only. A Spanish version is planned, and given who trades and lives here it is overdue.

Physical access to the centre

The practical detail lives on the visiting page: lifts, ramps, parking, dogs, cash machines and the defibrillators on every level.

The centre is built on three levels with lifts and ramps. One lift has recently been repaired and its maintenance updated, and the main ramp from street level to the lower floor has been reformed, repaired and painted. Disabled handrails are on the list of work still to come.

We have deliberately not published detailed step counts, door widths or gradients because we have not measured them, and inaccurate access information is worse than none. If you need to know whether you can get to a specific business, email us and we will go and look.

Tell us when we get it wrong

If you cannot use part of this site, email flamencabeachcc@gmail.com and say what you were trying to do and what happened. We will reply and we will fix it. That is a more useful route than any form.

How this was assessed

This statement is based on our own testing rather than a formal third party audit, which means it is a fair account rather than a certified one. A proper audit is worth doing and has not been done yet.